Wash packages

Prices and wash packages are subject to change at the discretion of Mobile Lave; all such changes will be reflected on www.mobilelave.com and via the iPhone and Android App.

Payment terms

Bookings are charged upon completion of the services requested. Mobile Lave is primarily a cashless service and may only process payment through a valid debit/credit card.

Any Card Declined will lead Mobile Lave to ask the customer to find a solution for the payment of the service provided. Mobile Lave will start a collection process 48 hours after getting the customer’s Credit Card refused.

Late Cancellation & Reschedule

You may reschedule or cancel any appointment up to 4 hours before the scheduled booking time, free of charge.
However, inside of 4 hours a $15 fee is charged to the customer to compensate the technician.
These rules apply for any retail price.

Satisfaction policy

If a user is not satisfied with a particular job there is a formal way to submit any complaint by completing a form sent by email.
All requests referring to our Satisfaction Policy should be sent within 48 hours following the job date.

Damages and Liability Issues

Mobile Lave is comprised of a network of independent contractors that are fully insured. In unique cases of liability or damage. Mobile Lave will aid in gathering information and mediating the process to best resolve any liability issues that occurred during servicing. Mobile Lave as a platform is not liable for any lost, stolen, or damaged items.

Rain Checks

As far as weather, unfortunately Mobile Lave can’t control natural elements and for that reason they do not offer any rain checks. Users should be sure to check the weather, prior to booking.

Appointment time

Due to traffic or exceptional circumstances, detailer’s may arrive up to 15 minutes late.

You may cancel/reschedule any appointment free of charge if a Mobile Lave detailer is later than 30 minutes without prior notice.

Mobile Lave shall do its best to let users know about any delay of delivery.

Coupon & Referral Policy

From time to time, Mobile Lave may offer a referral program which enables you to earn credits redeemable for Mobile Lave services by sharing a unique referral link provided to you by Mobile Lave (“Referral Link”) with your friends.

Note that combining credits & coupons is not possible.

To qualify for credits, the referred customer must be a new customer of Mobile Lave and use your Referral Link to sign up for the Services. You may not collect referrals by:

These terms and conditions of use (“Terms of Use” or “Terms”) apply exclusively to the use of the mobile carwash booking service (the “Service” or “Services”) offered by Mobile Lave, LLC. (“Mobile Lave”) via its website www.mobilelave.com or via its mobile application (the website and the mobile application are a “Portal” and collectively, the “Portals” or) by a customer who may be a registered user of the Service or a guest (“Customer” or “User” or “you”).

 Use of the Service (“Use”, “Usage” or “Booking”) is materialized by a User’s payment for the Service made through the Portals. Please read the following

 Terms of Use carefully before using the Service.

 By using the Service, you agree to be irrevocably bound by these Terms of Use and by any another terms and conditions, or policy of www.mobilelave.com (including but not limited to its Terms of Sale and Privacy Policy), incorporated herein by reference and governing your use of the Service.

 Persons who do not agree with these Terms should NOT use Mobile Lave.

 For information about carrying out your mobile car-washing services through Mobile Lave, please visit our website at https://www.mobilelave.com/join-our-team/.

 Mobile Lave grants you permission (which may be revoked at any time for any reason or no reason) to view the Portals and to download, email, share via social networking or print individual pages from the Portals in accordance with these Terms and solely for your own personal,non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted. You may not, for example, incorporate the information, content, or other material in any database, compilation, archive or cache. You may not modify, copy, distribute,re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products or services obtained from the Portals, or otherwise exploit all or any portion of the Portals for any commercial purpose without Mobile Lave’s express written consent, except as specifically noted above. Except as specifically authorized by Mobile Lave, you may not deep-link to the Portals for any purpose or access the Portals manually or with any robot, spider, web crawler, extraction software, automated process or device to scrape, copy, or monitor any portion of the Portals or any information, content, or material on the Portals. Mobile Lave reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the Portals or any content contained therein, whether in whole or in part, without prior written consent from Mobile Lave. You may like or follow Mobile Lave or share links to the Portals via social networking technology referenced on the Portals. Any rights not expressly granted herein are reserved.

 You agree that your use of the Portals and/or Service on the Portals is subject to all applicable local, state and federal laws and regulations. You also agree:

 In the event of a breach of any of the User’s obligations under these Terms of Use, the User acknowledges and agrees that damages will not be an adequate remedy. The User, therefore, agrees that Mobile Lave shall be entitled (without limitation of any other rights or remedies otherwise available to Mobile Lave and without the necessity of posting a bond) to obtain an injunction from any court of competent jurisdiction prohibiting the continuance or recurrence of any breach of these Terms of Use. The User further agrees that service upon the User in any such action or proceeding may be made by first class mail, certified or registered, to the User’s address as the last appearing on the records of Mobile Lave.

 Price, description, menu content, product/service availability and any other carwash information are subject to change without notice. Mobile Lave assumes no responsibility or liability for any errors or omissions in the content of the Portals.

 You acknowledge and agree that the Portals contain proprietary information and content that is protected by intellectual property and other laws and may not be used except as provided in these Terms of Use without advance, written permission of Mobile Lave. All Portals design, text, graphics, interfaces, and images (and the selection and arrangements thereof), and software, hypertext markup language (“HTML”), scripts, active server pages, and other content and software used in the Portals are reserved.

 Mobile Lave may modify, suspend, discontinue or terminate, at its sole and absolute discretion at any time, with or without notice, in whole or in part, the Portals and/or Service offered on or through the Portals (or any part thereof), including but not limited to the Portals’ features, look and feel, and functional elements and related services. Notice of termination shall be provided to the User in the manner Mobile Lave deems reasonable.

 The User agrees to indemnify and hold Mobile Lave, its parents, subsidiaries and affiliates, agents, officers, directors, or other employees harmless from all claims, demand, expense including reasonable attorneys’ fees, damage (whether direct, indirect, or consequential) and liabilities, made by anyone inconnection with your use of the Portals, with any alleged infringement of intellectual property or other right of any person or entity relating to thePortals, your violation of these Terms of Use, and any other acts or omissions relating to the Portals.

 THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITES (WHETHER PROVIDED BY MOBILE LAVE, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, BOOKING DETAILS, TEXT, PHOTOS, GRAPHIAUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED “AS IS” AND”AS AVAILABLE” WITHOUT Mobile Lave ARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.TO THE MAXIMUM EXTENT PERMITTED BY LAW,  DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IF YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT OR DATA FROM THE SITES, YOU DO SO AT YOUR OWN RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY ASSOCIATED DAMAGES TO YOUR COMPUTER OR LOSS OF DATA

 EACH CARWASH AFFILIATE IS THE SUPPLIER OF THE SERVICES PRESENTED ON THE SITES AND EACH CARWASH AFFILIATES, AND NOT MOBILE LAVE SHALL BE FULLY RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LAW RELATED THERETO AND FOR ANY AND ALL INJURIES, ILLNESSES, DAMAGES, AND LIABILITIES CAUSED BY OR ARISING IN RESPECT OF ANY SUCH SERVICES. YOU HEREBY RELEASE MOBILE LAVE FROM ANY LIABILITY RELATED TO THE FOREGOING. ANY DISSATISFACTION A USER MAY HAVE WITH A CARWASH JOB MUST BE TREATEDDIRECTLY WITH THE CARWASH AFFILIATE AND MAY NOT BE HELD AGAINST Mobile Lave.  Mobile Lave SHALL NOT BE LIABLE TO ANY USER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER, WHETHER ANY CLAIM, IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE, (EVEN IF MOBILE LAVE ALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). Mobile Lave WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND ITS CARWASH AFFILIATES OR THIRD PARTY BUSINESSES. Mobile Lave ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITES. MOBILE LAVE ASSUMES NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SITES, AS WELL AS ANY THIRD PARTY WEBSITE PAGES OR ADDITIONAL WEBSITES LINKED TO THIS SITES, FOR ANY ERROR, DEFAMATION, LIBEL,SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN OR HARM TO PERSON OR PROPERTY CAUSED THEREBY. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Mobile Lave AND ITS SERVICE PROVIDERS’ TOTAL LIABILITY FOR ANY PARTICULAR CLAIM ARISING FROM OR RELATED TO THE SITES IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO Mobile Lave OR A CARWASH AFFILIATE WITH RESPECT TO SUCH CLAIM. TO THE EXTENT THAT WE MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR LIMIT LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.YOU AND Mobile Lave AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE MATERIAL, BARGAINED-FOR BASES OF THIS AGREEMENT, AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT IN DETERMINING THE CONSIDERATION TO BE GIVEN BY EACH PARTY UNDER THIS AGREEMENT AND IN THE DECISION BY EACH PARTY TO ENTER INTO THIS AGREEMENT. YOU AND Mobile Lave AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE FAIR AND REASONABLE.IF YOU ARE DISSATISFIED WITH THE SITES OR DO NOT AGREE TO ANY PROVISIONS OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES.

 Use of the Portals’ Service requires that you register and/or create an account (“Account”) or use the Portals as a guest. To register and create an Account, you must select an account designation (your email address) and password and provide certain personal information including but not limited to your postal address, telephone number, and payment information. In consideration of the use of the Portals’ Service, you agree to: (a) provide true,accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Mobile Lave grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Mobile Lave has the right to refuse any and all current or future use of the Portals (or any portion thereof).You are responsible for maintaining the confidentiality and security of your Account and password, and you are fully responsible for all activities that occur under your password or Account, and for any other actions taken in connection with the Account or password. You agree to (a) immediately notify Mobile Lave of any known or suspected unauthorized use(s) of your password or Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your Account at the end of each session. Mobile Lave will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your Account and/or password.As part of your registration, you will give us certain personal information, which will be used by us in accordance with our Privacy Policy. By agreeing to these Terms, you are also consenting to receive marketing and advertisement emails from us from time to time. You may opt-out of these messages by clicking the “unsubscribe” link at the bottom of each email. Your request will be treated within 48 hours.

 In the performance of the services, Mobile Lave and its Car Wash Affiliates may have access to personal information pertaining to Users and which Mobile Lave wants to protect from disclosure. Mobile Lave undertakes to hold all of personal information it receives from its Users in strict confidence and neither to disclose or release in any manner such personal information to any third party, nor to use such personal information with any third party, nor to use such personal information for any other purpose than the one for which User has disclosed same in accordance with its Privacy policy which is incorporated to these Terms of Use by reference.

 As a courtesy to you, the Portals may offer links to other websites. Some of these websites may be affiliated with Mobile Lave while others are not. Mobile Lave is not responsible for the contents of any website pages created and maintained by organizations independent of Mobile Lave. Visiting any such third-party website pages is at your own risk.  has no control of these third-party website pages, nor can it guarantee the accuracy, completeness, or timeliness of information in third-party website pages. Your use of such information is voluntary, and your reliance on such information should be made only after independent review. References to commercial products or services within any such third-party website pages do not constitute or imply an endorsement by Mobile Lave. By using the Portals you acknowledge that Mobile Lave is responsible neither for the availability of, nor the content located on or through any third-party website pages.

 Mobile Lave is a proprietary domain name of Mobile Lave. Mobile Lave is a trademark of Mobile Lave, LLC. You may not use or reproduce Mobile Lave name, trademarks, service marks or logos or other proprietary information of Mobile Lave without our express written consent. The Portals, including but not limited to its graphics, logos, page headers, icons and service names constitute the property of Mobile Lave and its affiliates. Other trademarks that appear on the Portals are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Mobile Lave. Any images of persons or personalities contained on the Portals are not an indication or endorsement of Mobile Lave or any particular product unless otherwise indicated.

 You acknowledge that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which are hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of the Portals and receipt or use of data, content, products and/or services through the Portals, the possibility of our review, and the possibility of publicity and promotion from our review.

 For any suit or proceeding to enforce the provisions of these Terms of Use, Mobile Lave and the User irrevocably consent to the exclusive jurisdiction of the federal (if applicable) or State Courts of the State of California, in the County of Los Angeles. Mobile Lave and the User agree further that these Terms of Use shall be interpreted, construed and enforced in all respects in accordance with the laws of the State of California, excluding its conflicts-of-law rules.YOU AGREE TO WAIVE YOUR RIGHT TO A TRIAL BY JURY.

 These Terms of Use may be amended from time to time by Mobile Lave, at its sole discretion. Any revised Terms of Use will appear at the top of the document with the mention “revised as of MM/DD/YYYY” on this page www.mobilelave.com/privacy. If you do not agree to these Terms of Use at any time, you should not conduct any more transactions or participate in any other activity through the Portals. Your use of the Portals after any such changes indicates that you agree to such changes.

 If any portion of these Terms of Use is found to be void, invalid or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these Terms of Use shall continue to be enforceable and valid according to Terms contained herein.

 Except as expressly provided in a particular “Privacy Policy” posting or other notice on particular pages of the Portals, these Terms of Use, which hereby incorporate by reference the Mobile Lave’s Privacy Policy, constitute the entire agreement between you and Mobile Lave, superseding all prior agreements regarding the Portals.

 The failure of  to exercise Mobile Lave or enforce any right or provision of the Terms of Use shall not constitute a waiver of said right or provision. Neither party hereto shall be deemed to be in default of any provision of the Terms of Use or for failure in performance resulting from acts or events beyond the reasonable control of such party and arising without its fault or negligence, including, but not be limited to,acts of God, civil or military authority, interruption of electric or telecommunication services, civil disturbances, acts of war or terrorists, strikes,fires, floods or other catastrophes.

 The section titles in the Terms of Use are for your convenience only and carry no contractual or legal effect whatsoever. The language in these Terms of Use shall be interpreted in accordance with its fair meaning and shall not be strictly interpreted for or against either party.